Privacy Policy
Last updated: October 18, 2026
This page explains what information Joy Casualwear LLC ("Joy Casualwear", "we", "us") collects when you visit joycasualwear.com, shop with us online or at a pop-up event, and what we do with it. If you have any questions, email us at joycasualwear@gmail.com.
What we collect
- Information you give us: your name, email, phone number, shipping and billing address, and anything you write to us, for example when you place an order, create an account, join our email list, leave a review or send us a message.
- Order information: what you bought, when, and how much you paid.
- Payment information: payments are handled by Shopify and its payment partners. We never see or store your full card number.
- Information collected automatically: like most websites, our store uses cookies and similar tools to record things like your device, browser, rough location, the pages you visit and what is in your bag.
How we use it
- To process, ship and track your orders, and to handle returns and exchanges.
- To answer your questions and help with your account.
- To send you emails about new products and sales, only if you signed up. You can unsubscribe at any time with the link in any email.
- To keep the store working and secure, prevent fraud, and understand how people use the site so we can improve it.
Who we share it with
We share information only with companies that help us run the store, such as Shopify (our store platform), payment processors, shipping carriers, and the apps we use for reviews, Instagram photos and chat. We also share information when the law requires it. We do not sell your personal information for money.
Some cookies may be used to show you more relevant ads on other websites. You can opt out on our Do not sell or share my personal information page, and most browsers let you block or delete cookies.
Shopify
Our store is hosted by Shopify, which processes some of this information for us. You can read how Shopify handles personal information at shopify.com/legal/privacy.
How long we keep it
We keep your information as long as we need it to serve you and to keep proper business and tax records, and then we delete it.
Your choices and rights
You can ask us to show you, correct or delete the personal information we have about you. Depending on where you live, you may have other rights too. Email us at joycasualwear@gmail.com and we'll help. We will not treat you differently for asking.
Children
Our store is not meant for children under 13, and we don't knowingly collect their information.
Changes
We may update this page from time to time. The date at the top shows when it last changed.
Contact
Joy Casualwear LLC, Boise, Idaho
Email: joycasualwear@gmail.com